We Also Offer Maintenance after Installation
The Ishino Group’s comprehensive support system provides peace of mind even after installation.
Customers can request maintenance service outside of the scheduled periodic maintenance, and we will send someone to provide service.
- Every member of our maintenance staff is an employee of our company with specialized professional-level training.
- Our telephone support line connects customers to our specialized support staff, to provide emergency assistance and assist in problem-solving.
- We offer English-speaking support staff to provide assistance to overseas customers.
- Our proprietary customer management system allows for comprehensive after-sales service.
Maintenance Training Sessions
We offer simple training sessions for customers’ staff members who are in charge of our products on-site.
- Instruction in maintenance work, including proper tune-up techniques and cleaning techniques.
- Instruction on how to deal with issues, and how to get equipment back up and running after a problem.
- Instruction on proper use of tools, and points to keep in mind.
- Training in safety and risk prediction, and more.
For inquiries about maintenance:
- Kitanihon-Kakoh Co., Ltd.
- FAX : (076) 277-3574